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Shipping & PREORDER Policy

AU Delivery

We use Fastway for majority of our AU deliveries. The delivery times can vary from 2 to 7 business days, but in most cases you should allow approximately 5 business days from the purchase date. If you require it earlier, we can send by Express post for an extra charge. Just contact us regarding this request via Facebook and we will correspond with you regarding this. 
For domestic customers shipping costs are:

NZ Delivery

We use Australia Post Express Courier International Parcel for all of our deliveries.

https://www.customs.govt.nz/personal/duty-and-gst/duty-and-allowances/

https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/

PREORDER Policy

A key service we provide at Gamerholic is the ability to pre-order items before they’re available for sale on the store shelves. Please review our FAQ page before proceeding with placing a pre-order. 

- If your order contains both in-stock items as well as pre-order items, we will hold the order until the pre-order item's release date before dispatching

- Items will be shipped as soon as stock arrives.

- We recommend placing separate orders unless you are happy to wait.

- Please note the release date provided is just an estimate provided by the supplier, it can occasionally be further delayed. Gamerholic is not responsible for any delays. 

- If you want to cancel PREORDER products, we can provide you with store credit. Refund is not possible for PREORDER products. 

Should you be interested in purchasing a product through us that we do not currently have in stock, please contact us directly using the contact form and we will do our very best to source it for you.